Overview
Your emotional wellbeing is just as important as your physical health. Fisher Investments Costa Rica offers several programs to support you through lifeโs challenges and stressful situations. Theyโre available 24/7 at no cost to you.
Headspace
Access a one-stop-shop emotional support experience with Headspace! To help you navigate lifeโs everyday challenges, all of Headspaceโs great emotional wellness programs have now been consolidated into one app along with an all-new Employee Assistance Program (EAP)!
Features include:
- Meditation, mindfulness and sleep support
- 6 Fisher-funded in-person or virtual therapy sessions per person, per year, per situation
- 24/7 virtual on-demand coaching and guided resources
- Resources to balance work and life
- Legal and Estate Resources
- Financial Planning
- Family and Caregiving Support
- Community and Volunteering
- And so much more!
Confidential support is only a click away and available in several different languages. Click here to get started.
Questions? Visit the Headspace FAQ or email BenefitsServices@fi.com.
Resources
PALIG
Participants in the PALIG healthcare plan, including your dependents, are eligible for up to 30 psychiatry and psychology visits per plan year. You also have the freedom to see any provider of your choice with payment for services applying by reimbursement only. Learn more about the coverage.
How to submit a claim for reimbursement
To file for reimbursement, you will need to request all medical notes, test results, a detailed invoice and refund forms completed by the treating medical provider. In most cases, the medical provider will be familiar with this process and will provide you with the necessary documentation to provide to your insurance company. Using the SIGA platform for reimbursement is recommended. From the platform, you can download the preauthorization and reimbursement form, upload claims, track your claims, check plan coverage, and more. Follow these instructions to register.
Please follow these step-by-step instructions to submit a claim for reimbursement:
- Obtain a claim form here. You can also find this form on the SIGA platform.
- Complete all information, including the name of the insured, name of the patient, policy number, signature, ID number (cedula) and your phone number.
- Have the treating medical provider complete their section of the form.
- Upload all relevant information into the reimbursement request section of the SIGA platform.
- Remember to present along with the refund form: Test results, medical notes, prescriptions/medical orders and original invoice with breakdown.
The estimated processing time is 15 business days.
Important Information
Please keep in mind, you have to present digital invoices per legislation specifying each service paid. Additionally, in case of any exams, medications or similar services, medical references will need to be presented as well as any test results.