Vision Benefits
Rest assured your vision needs are taken care of with our generous optical benefits through PALIG, covering up to $250 for eye exams and glasses each year per person for you and your dependents.
There is not a designated optical network. Simply go to a vision care provider of your choice (after obtaining prior authorization) and then submit the expenses for reimbursement.
How is prior authorization obtained?
To arrange a prior authorization, have your treating optical provider complete, sign and stamp a prior authorization form, which you can obtain from the SIGA platform.
Resources
How to submit a claim for reimbursement
To file for reimbursement, you will need to request all treatment notes, test results, a detailed invoice and refund forms completed by the treating optical provider. In most cases, the optical provider will be familiar with this process and will provide you with the necessary documentation to provide to your insurance company.
Please follow these step-by-step instructions:
- Obtain a claim form from the SIGA platform.
- Complete all information, including the name of the insured, name of the patient, policy number, signature, ID number (cedula) and your phone number.
- Have the treating optical provider complete their section of the form.
- Upload all relevant information into the reimbursement request section of the SIGA platform.
- Remember to present along with the refund form: Test results, medical notes, prescriptions/medical orders, and original invoice with breakdown.
The estimated processing time is 15 business days.
Important Information
Please keep in mind, you have to present digital invoices per legislation specifying each service paid. Additionally, in case of any exams, medications or similar services, medical references will need to be presented as well as any test results.
Learn more about the vision plan
Read about the vision benefits available to you.